Skip to content
Primores AI wiki

AI Healthcare Case Studies: Clinical, Administrative, Patient Experience

AI Healthcare Case Studies

TL;DR: 12 healthcare organizations deploying AI. Elanco saved $1.3M through AI-powered processes. American Addiction Centers reduced documentation from 12 hours to minutes. Infinitus achieved 5x improvement in prior authorization workflows.

Why This Page Exists

Healthcare has massive documentation burden (clinicians spend 50%+ of time on paperwork) and high-stakes decisions where AI can augment human judgment. These are production deployments with measured outcomes.

American Addiction Centers

What they did: American Addiction Centers was able to reduce employee onboarding from three days to 12 hours using Gemini for Google Workspace, and is now exploring how to streamline tasks like generating safety checklists for medical staff, saving valuable time and improving patient care.

Key metrics: 12 hours

Elanco

What they did: Elanco, a global leader in animal health with thousands of manufacturing compliance documents, uses Gemini within its Elanco.ai platform to automatically sort, summarize, compare, and restructure information from over 2,500 unstructured policy and procedure documents per manufacturing site. The AI agent improves accuracy and consistency of compliance documentation, reducing the risk of outdated or conflicting information that could cost up to $1.3 million in productivity impact at large sites.

Key metrics: $1.3 million

Infinitus

What they did: Infinitus, one of the most trusted agentic healthcare communications platforms, automates clinical and administrative conversations at scale. Our AI agents powered by Gemini’s multimodal capabilities have completed over 5x more conversations than any other solution with payors, patients, and providers to drive revenue and improve health outcomes

Key metrics: 5x

Kyoto University Hospital

What they did: Kyoto University Hospital partnered with Fitting Cloud to develop CocktailAI, a medical document generation system using Vertex AI with Gemini and MedLM that automates clinical referral letters and discharge summaries. Doctors who previously spent 3-4 hours after each day’s appointments on documentation can now generate documents that require only minor review and corrections.

Key metrics: 4 hours

Sami Saúde

What they did: Sami Saúde, a Brazilian healthcare company, uses Gemini for Google Workspace to automate repetitive tasks, empowering care providers and accelerating access to care. This has resulted in a 13% increase in productivity, 100% of patient summaries being generated by AI, and more accurate diagnoses for improved patient outcomes.

Key metrics: 100%, 13%

Sírio-Libanês Hospital

What they did: The Sírio-Libanês Hospital adopted Gemini for Workspace for more than 10,000 employees, boosting productivity while ensuring LGPD compliance and data security.

Key metrics: 10,000 employees

Waystar

What they did: Waystar delivers mission-critical infrastructure that healthcare providers need to get paid, capturing and normalizing financial and clinical data across more than one million providers. By embedding Google Cloud’s Gemini models directly into revenue cycle workflows, Waystar’s AltitudeAI platform has prevented more than $15 billion in denied claims in under a year and reduced time spent on denial appeals by 90%.

Key metrics: $15 billion, 90%

Beep Saúde

What they did: Beep Saúde, the largest home health company in Brazil, implemented an AI-powered last-mile dynamic routing system with Google Maps to optimize its operations and manage a 10% cancellation volume. The company also uses AI to speed up the processing of medical orders, aiming to reduce costs and increase efficiency to boost its expansion plans in Brazil.

Key metrics: 10%

Gleamer

What they did: Gleamer, a French AI radiology company deployed in over 2,500 healthcare institutions across 45 countries, uses Med-PaLM and Gemini on Vertex AI to automate radiological report generation. The platform processes over 35 million exams annually and demonstrates a 30% improvement in lesion detection, allowing general radiologists to reach specialist-level performance.

Key metrics: 30%

Recursion

What they did: Recursion is a leading biotech company driven by a mission to decode biology and industrialize the process of drug discovery. Partnering with Google Cloud, Recursion built the Recursion OS on Cloud Storage, BigQuery, and Cloud TPUs — a platform that processes more than 65 petabytes of data, runs up to 2.2 million experiments a week, and has already pushed some target discovery programs to preclinical studies in just 18 months while cutting the cost of model inference by as much as 50%.

Key metrics: 50%, 18 months

apree health

What they did: apree health uses Google Workspace to implement a Zero Trust security solution with granular access controls and device management, centralizing its data access and protecting sensitive patient data while quickly migrating nearly 1,000 users from its previous collaboration solution.

Key metrics: 1,000 users

Arizona Health Care Cost Containment System

What they did: Arizona Health Care Cost Containment System (AHCCCS), Arizona’s Medicaid agency serving more than 2 million people, built an Opioid Use Disorder Service Provider Locator using Vertex AI and Gemini to connect residents with local treatment options. Since its late 2021 launch, the platform has reached over 20,000 unique individuals across 120 Arizona cities with a 55%+ engaged session rate.

Key metrics: 55%

Key Patterns

  1. Documentation is the killer app. Clinical notes, prior auth, intake forms - time savings compound.
  2. Human-in-the-loop required. Healthcare decisions need physician oversight.
  3. Compliance complexity. HIPAA and regulations require careful implementation.
  4. Patient communication scales. Appointment reminders, follow-ups, FAQs.

More Implementations (Without Specific Metrics)

These companies are using AI in this domain but without publicly quantified results yet. Included for completeness and SEO discoverability.

  • Synthpop: The Synthpop Patient Journey Orchestration Agent turns unstructured referrals into validated, payer-ready orders in r…
  • Fundwell: Fundwell helps businesses secure the funding they need to grow with speed and confidence. Utilizing Google Cloud, Fun…
  • Bennie Health: Bennie Health uses Vertex AI to power its innovative employee health benefits platform, providing actionable insights…
  • CitiusTech: CitiusTech, a global healthcare technology services firm, uses Google Cloud to improve patient experience, reduce adm…
  • Clivi: Clivi, a Mexican health startup, has created a gen AI platform with Google Cloud that enables personalized and contin…
  • Family Vision Care: Family Vision Care of Ponca City uses Gemini in Gmail to easily explain medical terms in patient emails and to improv…
  • Genial Care: Genial Care, a Latin American healthcare network, is a reference in innovative care for children with Autism Spectrum…
  • Asepha: Asepha, part of the Google for Startups Cloud AI Accelerator, is building fully autonomous AI pharmacists to help aut…
  • Bayer: Bayer is building a radiology platform that will assist radiologists with data analysis, intelligent search, and docu…
  • BenchSci: BenchSci develops generative AI solutions empowering scientists to understand complex connections in biological resea…
  • Certify OS: Certify OS is automating credentialing, licensing, and monitoring of medical providers for healthcare networks, relie…
  • Click Therapeutics: Click Therapeutics develops prescription digital therapeutics designed to treat disease. Its Clinical Operations team…
  • Cost Plus Drugs: Mark Cuban’s Cost Plus Drugs widely uses Gemini for Google Workspace, estimating that employees are saving an average…
  • Covered California: Covered California, the state’s healthcare marketplace, is using Document AI to help improve the consumer and employe…
  • CoVet: CoVet is an AI assistant built by veterinary professionals, for veterinary professionals, that uses Gemini, Cloud Fun…
  • Cradle: Cradle, a biotech startup, is using Google Cloud’s generative AI technology to design proteins for drug discovery, fo…
  • CytoReason: CytoReason uses AI to create computational disease models that map human diseases, tissue by tissue and cell by cell,…
  • Dasa: Dasa, the largest medical diagnostics company in Brazil, is helping physicians detect relevant findings in test resul…
  • DaVita: DaVita is developing dozens of AI models to transform kidney care, including analyzing medical records, uncovering cr…
  • Hackensack Meridian Health: Hackensack Meridian Health has developed a clinical decision-making tool that analyzes large patient data sets to ide…
  • Highmark Health: Highmark Health is building an intelligence system equipped with AI to deliver valuable analytics and insights to hea…
  • Humana: Humana is a leading U.S. health and well-being company with more than 20,000 member advocates handling up to 80 milli…
  • PwC: PwC uses AI agent technology, powered by Google Cloud, to help oncology clinics to streamline administrative work so …
  • Seattle Children’s Hospital: Seattle Children’s Hospital is pioneering a new approach to clinical care with its Pathway Assistance solution, which…
  • Tali.ai: Tali.ai is the leading medical AI scribe platform, designed to reduce the administrative burden of clinicians. Integr…
  • Ubie: Ubie, a healthcare-focused startup founded in Japan, is using Gemini models via Google Cloud to power its physician a…
  • Ufonia: Ufonia helps physicians deliver care by using Google Cloud’s full AI stack alongside its own clinical evidence to aut…
  • WellSky: WellSky is integrating Google Cloud’s healthcare and Vertex AI capabilities to reduce the time spent completing docum…
  • Apollo Hospitals: Apollo Hospitals in India partnered with Google Health to build screening models for tuberculosis and breast cancer, …
  • Auransa: Auransa, an emerging clinical-stage biopharma company, has created a proprietary AI platform to derive a differentiat…
  • Bayer: Bayer built a data agent that uses gen AI in BigQuery to predict flu outbreaks. It combines Google Search trends and …
  • Bayer: Bayer and Google also announced a collaboration to drive early drug discovery that will apply AI-specialized Tensor P…
  • Chopo/Grupo Proa: Chopo/Grupo Proa, a Mexican medical diagnostics company, leverages generative AI to integrate patient and physician d…
  • Evogene: Evogene uses Google Cloud and Vertex AI to replace life sciences’ costly “spray and pray” molecular discovery — testi…
  • Fairtility: Fairtility is using Google Cloud’s AI capabilities to enhance IVF outcomes worldwide. By leveraging AI and machine le…
  • Immunai: Immunai tackles drug development’s decade-long timeline with AMICA, the world’s largest immune-focused single-cell da…
  • Mendel: Mendel has built a clinical AI system designed to consolidate the longstanding silos in medical data into a knowledge…
  • Neomed: Neomed, a Brazilian healthcare startup, works in the diagnosis of cardiovascular diseases, assisting clinics and hosp…
  • Nextnet: Nextnet uses Gemini and Vertex AI to uncover novel insights and knowledge for life sciences and pharmaceutical resear…
  • Ordaōs: Ordaōs, an AI-driven drug discovery leader, relies on its cloud computing capabilities to design, process, and analyz…
  • Red Interclinica: Red Interclinica, the Chilean hospital network, uses AI to make better decisions through data transformed into insigh…
  • Rezo: Rezo Therapeutics is a Google Cloud-native oncology company that uses AI to map protein-protein interactions — the co…
  • SandboxAQ: SandboxAQ is expanding its usage of Google Cloud and running a new AI drug discovery simulation platform on Google Cl…
  • Schrödinger: Schrödinger, a pioneer in physics-based computational modeling, develops software that helps researchers discover new…
  • Superluminal Medicines: Superluminal Medicines uses Google Cloud’s computing power to analyze multiple protein structures and integrate them …
  • Virgo Surgical: Virgo Surgical, a medical video solutions provider, uses Google Cloud Storage and Google Kubernetes Engine to host an…
  • Chef Ann Foundation: The Chef Ann Foundation summarizes conversations with Gemini in Meet to track important info from the farmers, vendor…
  • U.S. Food and Drug Administration: The U.S. Food and Drug Administration (FDA) is deploying agentic AI capabilities — including multi-step AI workflows …
  • Virtusa: Virtusa, a global digital engineering and technology services provider for Forbes Global 2000 companies, uses Google …
  • Nokia: Nokia leverages Vertex AI and Gemini 1.5 Pro to enhance its Network as Code platform, enabling developers to create 5…

Sources