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AI Supply Chain & Logistics Case Studies: Operations, Forecasting, Automation

AI Supply Chain & Logistics Case Studies

TL;DR: 7 supply chain AI deployments. Domina achieves 15% efficiency improvement and 80% customer satisfaction increase. Moglix sees 4X improvement in procurement processes. Populix reduced costs 50% with 40% faster insights.

Why This Page Exists

Supply chain is optimization-heavy with clear metrics (cost, time, accuracy). AI excels at demand forecasting, route optimization, and inventory management.

Domina

What they did: Domina, a Colombian logistics company managing over 20 million annual shipments, uses Vertex AI and Gemini to predict package returns and automate delivery validation. The AI-powered platform improved real-time data access by 80%, eliminated manual report generation time entirely, and increased delivery effectiveness by 15%.

Key metrics: 15%, 80%

Moglix

What they did: Moglix, an Indian digital supply chain platform serving over 1,000 manufacturing businesses, deployed Vertex AI for generative AI vendor discovery that connects with maintenance, repair, and operations suppliers. The company achieved a 4X improvement in Sourcing Team Efficiency business, increasing it from about INR 12 crore to 50 crore per quarter.

Key metrics: 4X

Populix

What they did: Populix, Indonesia’s leading consumer insight platform with a panel of 1 million respondents, migrated to Google Cloud and built an AI research assistant using Gemini and Vertex AI to automate survey creation and analysis. The company sped up delivery time for end-to-end research by over 50% and reduced QA time by 40%.

Key metrics: 50%, 40%

Clodura.ai

What they did: Clodura.ai built a sales co-pilot using Vertex AI that analyzes organizational data to help B2B sellers close deals; the Vertex platform led to 71% less technical debt, 12-times faster app delivery, and resulted in significant customer growth.

Key metrics: 71%

Globant

What they did: Globant, a global technology company with over 31,000 employees and multi-year Google Cloud Partner of the Year, built a financial data warehouse using BigQuery with Gemini to automate report generation and data analysis. The self-service platform eliminated 100% of manual report generation, reduced query resolution time by 80%, and created a single source of financial truth across multiple business units acquired through rapid company growth.

Key metrics: 100%, 80%, 31,000 employees

Guane

What they did: Guane, a Colombian AI company, uses Vertex AI with Gemini to power AURA for logistics companies, automating cargo transport quotes and maritime contract analysis. The platform reduced cargo transport quote generation from 30 minutes to 30 seconds and maritime contract processing from 8 hours to 30 minutes.

Key metrics: 8 hours

TELUS

What they did: TELUS built Fuel iX, a proprietary generative AI platform on Vertex AI that gives 57,000+ team members access to 40+ AI models including Anthropic’s Claude and Gemini, enabling the creation of 13,000+ custom AI solutions. The platform has delivered over $90 million in benefits and 500,000+ hours in time savings, with engineering teams now shipping code 30% faster.

Key metrics: 30%, $90 million

Key Patterns

  1. Demand forecasting improves. AI handles seasonality and trends humans miss.
  2. Route optimization. Real-time adjustment based on conditions.
  3. Documentation automation. Shipping docs, customs, compliance.
  4. Supplier communication. AI handles routine queries and updates.

More Implementations (Without Specific Metrics)

These companies are using AI in this domain but without publicly quantified results yet. Included for completeness and SEO discoverability.

  • UPS Capital: UPS Capital launched DeliveryDefense Address Confidence, which uses machine learning and UPS data to provide a confid…
  • Manhattan Associate: Manhattan Associate’s Active Agents are AI digital teammates for warehouse management, transportation management, ord…
  • BMW Group: BMW Group, in collaboration with Monkeyway, developed the AI solution SORDI.ai to optimize industrial planning proces…
  • Chorus: Chorus, spun out of Alphabet’s X innovation arm, is building AI orchestration tools to transform how physical assets …
  • Kinaxis: Kinaxis is building data-driven supply chain solutions to address logistics use cases including scenario modeling, pl…
  • Prewave: Prewave, a supply chain risk intelligence platform, utilizes Google Cloud’s AI services to provide end-to-end risk mo…
  • Infosys: Infosys is leveraging Gemini Enterprise within its Infosys Topaz platform and is equipping more than 100,000 Infosys …
  • Nowports: Nowports is harnessing the power of AI to revolutionize logistics and stand out from the competition. By analyzing ke…
  • Pluto7: Pluto7’s Planning in a Box - Pi Agent orchestrates more than 50 sub-agents for supply chain and manufacturing teams. …
  • Harmonic: Harmonic is helping major broadcasters like Grupo Globo modernize their operations. By integrating new digital broadc…
  • Zixi: Zixi provides the broadcast-grade transport and workflow automation needed to move professional video across any netw…
  • Aible: Aible, which is building long‑running enterprise AI agents. They are accessing GPUs on Google Cloud to help them run …
  • UKG: UKG’s Agentic People Assist – HR Service Delivery elevates the agentic capabilities of the UKG Workforce Operating Pl…
  • Chainguard: Chainguard, a software supply chain security company, uses Google Cloud Run and Google Kubernetes Engine to provide d…
  • NetRise: NetRise developed Trace to provide software supply chain security by introducing AI-powered intent-driven searches; t…

Sources